FAQ
Frequently Asked Questions
How big is the bag?
The bag is 54 × 30 × 23 cm, with a capacity of 45 L. Airline cabin rules are different, so please check your airline's size limit before you travel.
Is the bag waterproof?
It is made of water-resistant Oxford fabric. It protects against light rain and splashes, but it is not made for heavy water or full submersion.
How long does delivery take?
We prepare your order within 1 working day. Delivery is free and takes 1–2 working days anywhere in Oman, after dispatch.
Do you accept cash on delivery (COD)?
Yes. Cash on delivery is available in Oman. You pay when you receive your order, and we confirm your order with you on WhatsApp before we send it.
Can I return the bag?
Yes. If the bag is defective or wrong, message us within 7 days of receiving it and we will replace it or refund you. For a change of mind, you can return it unused in its original packaging within 7 days, and you pay the return shipping.
How can I contact you?
By WhatsApp message or email. We do not take phone calls. Our details are on the Contact page.